Frequently Asked Questions

The Glide

How big is The Glide?

The Glide is 105 × 40 cm and only 3 cm flat — compact enough to slide under any bed or fit in any closet.

Is The Glide suitable for beginners?

Absolutely. The Glide is designed for all levels — beginners, advanced practitioners, and those in gentle rehabilitation. The smooth gliding motion is low-impact and joint-friendly.

Do I need pilates experience to use The Glide?

No experience needed. The Glide comes with guidance to help you get started, and the movement is intuitive from day one.

Orders & Shipping

How long does shipping take?

Orders are typically processed within 1-3 business days. Standard delivery takes 5-10 business days within Europe.

Do you ship internationally?

Yes — we ship across the EU and select international destinations. Shipping rates and times vary by location.

Can I track my order?

Yes. Once your order ships, you'll receive a tracking number by email.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy. If you're not satisfied with your purchase, contact us at info@pilaverse.com within 30 days of delivery.

How do I start a return?

Email us at info@pilaverse.com with your order number and reason for return. We'll guide you through the process.

Still have questions?

We're here for you — reach out at info@pilaverse.com